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Review of Nevex Printing Centre

Website promises 5 minute wait for professional pa...

Website promises 5 minute wait for professional passport photographs. I went in on a Friday morning at 10:15 and left at 11:15 with no photographs in hand. First I waited 15 minutes to be served, then another 15 minutes for the employee to take me downstairs to take the photo. 30 minutes after that they confessed that their printer for photos wasn't working. Horrible customer service when they could have told me from the start that 1) wait time was longer on the day and more importantly 2) their equipment wasn't working.