Benoit Avant-Davis

Review of Planned Property Management

What a poorly managed business. I applied for an a...

What a poorly managed business. I applied for an apartment online because they stated they worked with people with poor credit. That is not the case.

First of all, after applying online, I heard nothing for days and had to contact THEM about my application. They had no record of my application and I was handed of to several people until I was finally able to set up an appointment to look at an apartment.



We were told our poor credit wouldn't be an issue, paid the application fees to apply, and waited. And waited.

Luckily, we didn't put all of our eggs in this basket because we were denied, but they weren't even curious enough to call and let us know. They knew we were moving from out of town and had to find an apartment ASAP, but that didn't matter to them. We weren't going to be of any monetary value to them, so they couldn't care less if we were waiting to hear back from them.

Things happen for a reason because we found a beautiful apartment at 1401 in South Loop with much a much better layout, view, and amenities. However, I'm still highly dissatisfied with their customer service. Save yourself some trouble and don't rent here.