I recently used their services for a research proj...

I recently used their services for a research project and found their approach to be methodical and professional. The website was user-friendly and provided a good overview of their capabilities. However, I felt that the communication with the team could have been more prompt and clear. There were times when I had to follow up multiple times for updates, which caused some delays in the project. Despite this, the final output was of decent quality and met my requirements. I believe that there is potential for improvement in the areas of communication and project management. Overall, my experience was average, and I would consider using their services again if these aspects were addressed.