I ve been on the phone for 3 hours now, still on h...

I ve been on the phone for 3 hours now, still on hold with them it s no wonder sears is going bankrupt they only thing they know how to do is say it s not their department and transfer. My delivery was suppose to be yesterday, I wasn t informed of a delay until I called today to find out where it was. 2 supervisors confirmed I was not contacted and told of the delay and was told they didn t know until I called them, however the 3rd supervisor I talked to magically claimed that the warehouse tried to call me which is a lie. I ve been hung up on lied to. Worst company ever