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Whitney Molloy

3 years ago

I get here at before the doors open at 6:45am. I s...

I get here at before the doors open at 6:45am. I scheduled this early of an appt to avoid missing work. We were we in a room going through the motions with the nurse (temp checks, head measurement, weight etc). My daughter, who has allergies coughed and they kicked us outside and told us to go to the back of the walk-in line to be seen through the isolation doors. They state they don't have the rooms available in isolation side. Well how about since I scheduled an appt you take my NAME rather than make me take a NUMBER and put me at the front of the line since I got here before everyone else!? That would be nice. But now, since covid, it's OK to treat your patients like peasants. Now that covid is here, everyone is just a number.

Oh, and before I even scheduled the appt, I had asked for a virtual meeting instead they said they couldn't do it. I get here today and now all of a sudden they offer me a tele-meeting through zoom. Had we done that in the first place, I wouldn't have even gone through this mess.

If you can afford better healthcare, find another place. This place treats you like a number and they don't honor their appointments yet they want to ban you if you miss yours.

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