Yin Xiao Lao Review of Mackenzie Health
Terrible untrained staff in the lost and found and...
Terrible untrained staff in the lost and found and security department. The security department is not professional when it comes to a lost item. The gentlemen I spoke to over the phone did not care to take any reports, details, notes of my lost item and can barely hold a professional conversation to direct me to the next steps. He interrupted our conversation and said, "Hold on, let me take these calls. There are a lot of phone calls coming in. There's not much we can do but you can come in to file a report." He doesn't even put me on hold and I had to hear him pick up his other 'important' calls before he comes back to my call.
Parking is terrible, I was circling all over the parking lot and cannot find any parking.
It's unfortunate that my doctor is at this hospital and he is a great doctor. Otherwise, this hospital is the worst hospital based on the professionalism of the staff on board and how they take care of their patients.
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