Y

Terrible untrained staff in the lost and found and...

Terrible untrained staff in the lost and found and security department. The security department is not professional when it comes to a lost item. The gentlemen I spoke to over the phone did not care to take any reports, details, notes of my lost item and can barely hold a professional conversation to direct me to the next steps. He interrupted our conversation and said, "Hold on, let me take these calls. There are a lot of phone calls coming in. There's not much we can do but you can come in to file a report." He doesn't even put me on hold and I had to hear him pick up his other 'important' calls before he comes back to my call.

Parking is terrible, I was circling all over the parking lot and cannot find any parking.

It's unfortunate that my doctor is at this hospital and he is a great doctor. Otherwise, this hospital is the worst hospital based on the professionalism of the staff on board and how they take care of their patients.

Comments:

No comments