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It was my first time staying in a Sheraton in Octo...

It was my first time staying in a Sheraton in October. The bed was very comfortable. The housekeeping staff great and room was impeccably cleaned. However upon checking in I was told that I would receive my Marriott Bonvoy elite nights for the 5 night stay. I understood I would not receive points as my company paid for the room. Upon checking out I was told the same thing. When time went by I did not receive the 5 elite nights and when I called to inquire they were quite rude. Now the calendar year is almost over and I m going to be 4 nights shy of Titanium status. To say that I am mad is an understatement. I was willing to overlook the disorganization of the front desk during my stay but this and their subsequent rudeness has me rethinking Sheratons altogether.

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