Be aware that reservations and prepayment are no g...

Be aware that reservations and prepayment are no guarantee of services offered at this location. I liked the rooms, the food, and the staff. However, weeks ago, my husband and I booked a horseback ride for 8:45 this morning, September 20, 2018-our anniversary. We were super psyched. Unfortunately, yesterday at about 4PM September 19, 2018, we received a call stating today's ride had been overbooked and we were off the ride. Wow. Just. Wow. Just like that. Our alternatives were a refund or a ride this Saturday, which is the day we fly out. So very disappointing. So, be aware that reservations and prepayment are no guarantee at this location. Have a contingency plan in place in case you get that "special" call.