The water in the pool was too cold to stay. We hav...

The water in the pool was too cold to stay. We have young kids so the pool was an important part! I didn't even try to put my littlest in the pool because she would.be too cold.
We had 5 people and only had 3 pillows. When I asked for more I got, maybe, if we have that many...but we did get more pillows.
I was also pretty annoyed at how hard it was to book the room. We were with a wedding party and were told to call to make a reservation I called at least 5 times, noone knew how to take my reservation. Then I finally got through to someone , I made the reservation. But I did see later the room was available cheeper online. When I arrived the front desk gentleman was talking with an employee and made me wait for quite a while before acknowledging my presence. It probably annoyed me more since I had already had such a poor experience booking the room . Once he waited on me, he was friendly.
The stay was fine, but I wasn't impressed overall.