A/P W

Review of Lux Design

My husband and I needed the service of a designer ...

My husband and I needed the service of a designer to furnish our condo. As we downsized from our house, we needed to buy new furniture that was suitable for a condo rather than a house. We chose Lux Design as they received many positive Homestar reviews, were featured in trade magazines and Nazneen, the affable office manager, indicated that they were willing to meet our tight timeline. Negar Aghebati was assigned to us as our designer. It was totally a 10/10 experience.

Efficient : Negar gets things done. Period. I needed something, she would find the items for me quickly.

Communication: Wow. Negar deserves bonus point in this area. However I communicated with her by email, phone calls, text, or Whatsapp, she responded to me quickly. Sometimes we would be talking past 11pm to work out ideas.

Professionalism: Negar is very dedicated to her work that it shows. She showed up on time. Several times she would just pop by if she was in the area in order to work out any issues . She was also calm and patient.

Service: Every project have things do go wrong and the hallmark of truly good service is how you fix the problems when they occur. I received one dining chair that was defective. Negar already ordered a replacement before I asked her to.

Result :The place looks great. My husband and I love it. We couldn't have done this without Negar.
Highly recommended.