michelle gourley

Review of Headquarters Plaza Hotel

I have never experienced a worse place to stay in ...

I have never experienced a worse place to stay in a very long time! There was no coffee in the common area in the morning. The check in process was so sad. I felt like I was doing something wrong. Not feeling very welcome. Not a single feeling of being welcomed for being there. A very cold place to stay. The bed in the room was very uncomfortable and about 6 in the morning some one felt it necessary to have their TV at full blast, that it sounded as if the TV was on in our room. For the area we stayed, I'm so disappointed in the accommodations. I will not stay there again. And will make sure my friends know this as well. This hyatt needs to learn how to accommodate the pleasure traveler, not just the business traveler.