Alexander Flanner

Review of Grand Hyatt New York

Mattress was uncomfortable and sunken in the middl...

Mattress was uncomfortable and sunken in the middle. Pillows were atrocious. Bedside tables were dusty. No coffee maker in the room. We got a room near the corner of 42nd & Lex and the horns and sirens were as loud as if we didn't have a window. Sounds from down the hallway are also loud, must have skimped on the sound proofing.. One positive about this place is the location.