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kelly barberry

3 years ago

Awful, stayed out of desperation because of cancel...

Awful, stayed out of desperation because of cancelled flight. I understand that Houston isn't used to ice but this place is a lawsuit waiting to happen. No elevator you have to take the outside metal steps that are pure ice. To top it all off, my door doesn't seal shut so it's freezing in the room because the heat can't keep up. Light bulbs out, holes in the walls, what looks like painted over mold on one of the walls. At least my room was clean, couldn't say the same for others. The front desk person was very nice, but it doesn't make up for the disaster...

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