Rene Castaneda

Review of BMW Seattle

I was looking to get a Certified Pre-Owned X5, spe...

I was looking to get a Certified Pre-Owned X5, specifically the 3.5 Diesel version.
I did a search at on the BMW of Seattle site and found a 2013 that seemed to fit the bill perfectly.
I reached out via the website regrading the X5 as well as my trade-in vehicle. I was contacted almost immediately by Karl Enemark. First off he asked me what my preferred method of communication was, what an excellent question I thought. I like to text as it lets me work on other tasks and ask more detailed questions, most of my experience doing this has been marginal at best ... Not with Karl his communication was and continues to be excellent. He answered every single one of my questions/concerns quickly and knowledgeably. If he couldn't answer immediately he quickly apologizes for any inconvenience it may have caused as well... simply amazing! Karl made the entire transaction a pleasure.
I'm a serious car-guy, I've bought, sold , modified, worked on, more cars than I can remember. Buying a car is usually me knowing what I am buying and sadly having to tolerate the salespersons lack of product knowledge...
Karl is a breath of fresh air. Not only is he a perfect gentleman, he knows BMW, he knows these machines and likes, no loves, what he is presenting. His enthusiasm is seriously contagious. It was so cool to know that he was the person who sold what is now my beautiful X5 to it's first owner.
Everything that has transpired at BMW of Seattle has been absolutely beyond my expectations. The dealership is stunning...it's Car Nirvana.
Oh yes...before I forget, did I mention that we also have a 2011 328 Coupe? We purchased it from another BMW dealer in the Puget Sound and well ... I won't be going back either to purchase another BMW or service our current BMWs...not that it was bad it's just definitely not BMW of Seattle.