The hospital itself is nice, but it is far to comm...

The hospital itself is nice, but it is far to common to encounter staff who are self absorbed, clueless & incompetent - and I don t mean the doctors, nurses and other medical staff. Example: My mother was taken by ambulance to this hospital. Folks from Sheffield Volunteers were exceptional (thank you!!). However, when I went in today to drop off her suitcase, the folks I asked for help were incredibly insensitive & useless. Eg. Went to the help desk in the main entrance & found a woman in a mask with skeletons on it reading a book. I asked her where I should put the suitcase to which she replied, put it there while still reading. There was basically along some wall near the doors. This suitcase has all the pills she needs and other important documents. And I ll add I m 56 yrs old and this is the first really negative review (one star) I ve posted ever.