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Review of rateGenius, Inc.

Great company. Brought my APR down to 2.99% from 5...

Great company. Brought my APR down to 2.99% from 5.06%. The only thing I did not like was that the rep who was helping me, Chris Cain, was somewhat unprofessional in the sense that he never got back to me until I reached out to him. Also he only allowed me to have only two days to go over the paperwork before signing and shipping it back to him. Did not like that whatsoever. In short, no communication was originated from Chris Cain except from the introductory mail. That is very disappointing. I would expect a loan provider to keep me posted with every step of the transaction rather than me calling him and leaving him multiple voicemails for each update.That is pretty much the reason, I am selecting a 4-star instead of a 5-star.

My first payment is coming up on 7/25/2017 and the refinance is for 60 months. Hopefully everything goes well. I will later post an update about my experience with the payment process and everything else.