Ann L

Review of Germain Bmw

The staff are nice but as far as getting through t...

The staff are nice but as far as getting through to the engineering department to discuss issues... I called and left messages at least 5 times and gave up. No one would call me back. (Same with talking with the finance department. They seemed to be going through multiple personnel changes.) Instead, I looked up the issues online and got some of the answers I needed. But for a new client to have to do that isn t good. Somewhere management isn t jiving.