The coldest winter in nearly 30 years and no funct...

The coldest winter in nearly 30 years and no functional furnace! They incorrectly installed a brand new unit 6-7 months ago. It required a natural gas to propane conversion kit which they failed to install.

The furnace was overheating, overconsuming propane and it ended up damaging the unit. They were supposed to fix it over 3 weeks ago and after 3 visits ZERO repairs. Last guy said he had to order the conversion kit only when I brought it up.

Thankfully I had a competent HVAC company come out and make sure that this was what was needed. Will never deal with this company again.