I had an 11:30am appointment for a mamo. I arrived...

I had an 11:30am appointment for a mamo. I arrived early at approx 11am. I was taken in the back about 25 minutes later. The back was a small waiting area, where I sat till 12:20pm for my mamo. I could not believe how long I waited. No one apologize for the wait. I understand about being early, but still it was 50 minutes after my schedule appointment.