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paul mc manus

4 years ago

BEWARE OF THIS COMPANY sent my Sony radio in for s...

BEWARE OF THIS COMPANY sent my Sony radio in for software update. Customer service said the circuit board was cracked and needed $250 to repair. Got the unit sent back and updated software myself for $12 for a memory stick. BEWARE OF THIS COMPANY. Seen your reply and talked with Sony customer support they said this is not their solution for a failed software update , also you told me your engineer assessed the unit and their diagnostic's was the board was cracked and needed to be replaced, nothing about software updated. I also asked for the engineer's report when shipping unit, did not receive. PLEASE DON'T LIE ***BEWARE OF THIS COMPANY***

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