M

M A

4 years ago

Would be 1 star but I feel like I didn t get to ex...

Would be 1 star but I feel like I didn t get to experience enough to even rate that low. I initially called the first time to get consultation on an accident, the young man took my information down to be passed along. The next morning I miss a call from someone at Marks & Harrison , I then return the call , state my name & inform the lady who answered that I was returning a phone call. She asked if I was a client , I answered that I wasn t a client but had called and given my information the night before. She transferred me to a gentleman who I also had given my name to, he goes on to tell me well there s three people here, what are you calling for? I let him know I m calling for a consultation and am returning a phone call and repeat my name for him. If I call an attorney and give my name & they are unsure of what to do next, they re clearly not organized enough to work with my case. I need winners, I need to feel comfortable from the start and feel like my case is a priority like any of the others you have made money off of. I just didn t feel comfortable proceeding with Marks & Harrison , I believe there are better options for me and my money.

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