Very pleasant buying experience at Joyce Koons Bui...

Very pleasant buying experience at Joyce Koons Buick GMC. Raydel took great care to walk us through the buying process, answering every question we had and being upfront and honest along the way. I can honestly say this was the first time I purchased a vehicle from a dealership that made it as comfortable as having bought it directly from a relative or life long friend. Raydel put us before the sale, and that made all the difference. Working with Frank was also very pleasant. It was the end of a seemingly long day (or week for that matter!!) and he was very patient and considerate while walking us through the financing of our new vehicle. Coming from the retail/service industry, I understand how important having the right staff is to running a successful business. It appears Joyce Koons has their bases covered, and well.