Have to be honest, I m not sure why their reviews ...

Have to be honest, I m not sure why their reviews are so fabulous.

The good:

- Polite staff (for the most part)
- Florent is an amazing manager. Hind is also extra polite. The extra star is for them.
- Breakfast staff are very accommodating

The bad:

- Front desk staff often behave like you re an inconvenience to them. A mere smile is often hard.
- Front desk say no about most things. Some things as simple as a luffa had to be let me check . I ve not experienced staff endeavour to be as unhelpful as possible so hard before.
- Rooms are damp. We moved rooms and it was better but it is not acceptable to experience damp.
- Rooms are a little dated.

I don t think I d come back here. It was definitely not a 5* experience for the cost.