Christina Swenson Review of Sacred heart hospital eau clai...
It looks very nice and the updates to the hospital...
It looks very nice and the updates to the hospital are great. I've had both my kids here and used to come here only. I have since switched to Mayo, but yesterday being as there was such a long wait and I was in pain for 3 days already, I went back. Not a long wait to get in but a long waiting period in the room. I had to use the bathroom, which when walking out from the urgent care to the ER, not many people it seemed so my assumption is it wouldn't be too long. My nurse checked me in and took me to the restroom and that was the last time I seen him. I ended up seeing 6 other medical people( not including the tech because my machine for measuring pulse/oxygen etc was turned off by the Dr) and I only seen these individuals one time. The Dr came in with I believe a student but not for sure as he didn't introduce the individual coming into the room with him. Very short, dismissive, and just felt they think I'm lying. Had to have a CT done, that lady was the kindest lady, made me actually feel someone cared outside my first nurse was nice too, and usually you would think the Dr would come in and discuss this scan even if there wasn't anything emergent. That was not the case, no one came in to discuss anything, besides a nurse - who has never came in there before - to discharge me. She couldn't even really answer my question except that I wasn't in an emergent state which is good of course but no further explanations, talks, plans, just a follow up with your doctor. This trip was probably well over $4k with it changing from urgent care to emergency, the blood and tests, and the CT - and all I got were 7 people whom I've seen once each time, 4.5 hours of waiting, and feeling worse than when I went in. I am still in pain, still unknown, but this trip here has made me even more reserved to go to any doctor, let alone this facility again. I am highly disappointed, upset, and feel just casted out and purposely left in the room to drain more money out of my insurance and myself.
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