For years I read my gas and electric meters and ma...

For years I read my gas and electric meters and mailed in those readings to RG&E. When I received my bill the following month it indicated that either the utility read the meters or that the readings were estimated. In other words my efforts were for naught. A few years ago RG&E contacts me claiming their meter reader can't locate my gas and electric meters to take accurate readings. So I take two photos from the street which clearly showed the meters located near the front of my house. I emailed those pictures with the response that if their meter reader needed the name of an eye doctor I would be happy to give them the name of the person I use. This is what happens when a community has to deal with a monopoly.