Worst customer support EVER! Yet another once grea...

Worst customer support EVER! Yet another once great company has gone down the tubes. In the past, Bose would always allow customers to send in headphones and charge a minor fee for repair. No longer. Apparently all customer support ended when they closed the USA stores. Now you get better customer support from Alibaba. Shame on you Bose! You lost a long term customer and will lose many more until you fix your once great but now terrible support!