I recently engaged with a consulting company to su...

I recently engaged with a consulting company to support our team's project, and the experience fell in the average category. The consultants were knowledgeable and professional, but there were some gaps in communication and follow-up, which led to delays and misunderstandings at times. While the company's approach was solid and they provided valuable insights, there were some aspects where they could have been more proactive in addressing our specific needs. The overall engagement was satisfactory, but there is room for improvement in terms of responsiveness and tailored support. I would consider giving them another chance in the future, hoping to see enhancements in their customer-centric approach.