I attended an event earlier this year wondering if...

I attended an event earlier this year wondering if this organization would be helpful in assisting a person with brain injury. We signed up for their contact sheet, talked to a high end manager, explored the story. We never received a response. It felt dismissive. The last target market of people to dismiss are those who would benefit the most. It just confirms our previous conclusion that even though these events are entertaining and informative, they did nothing to assist us.