Impeccable customer service. Everyone we interacte...

Impeccable customer service. Everyone we interacted with was warm, polished, and promptly handled any of our requests. Room service dinner was truly delicious (though you can skip the prawn cocktail, definitely hit up the French onion soup) breakfast entrees were adequate (though buffet looked great) and Tonga Room was a lovely place to enjoy tiki drinks in pineapples. Our room was well appointed, very comfortable bed, high-end toiletries and an amazing view over the cable car line which lent a nice touch of San Francisco.