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Do yourself a favor and buy local. Purchased a Wge...

Do yourself a favor and buy local. Purchased a Wgen12000 generator from Power Equipment Direct and it was delivered on 8/31/2021. I ran the generator once and it developed a bad fuel leak. Contacted PED customer support multiple times waiting on hold over an hour each time waiting to speak with someone. Each time I was told that I need to deal with all warranty issues with the manufacturer Westinghouse. So I ask why purchase from PED??? Easy answer don't!!! As of writing this review on 9/23/21 my expensive generator has been sitting at an authorized repair center waiting for Westinghouse to allow the warranty repair. I asked PED for a replacement generator and was told that only Westinghouse can authorize an exchange. So once again why am I dealing with PED. Lesson learned shop/buy local. PED will state that even local shop will need to go to Westinghouse for warranty service. This is true, but I would have not wasted hours on hold and charged a fee for pickup and dropoff service for a 400lbs generator.

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