Dante T

Review of CONTINENTAL SKI SHOP

My first experience was a very difficult repair an...

My first experience was a very difficult repair and warranty situation and I couldn't stress enough how great they did. Pete in particular, came in on his vacation day (he surely did not have to) and called the manufacturer and spent an extensive time on the phone walking through the issue just to get me back on my bike. The effort he put in was amazing and I couldn't appreciate it more. You don't get that kind of service everywhere. On top of that, the price was fair for switching my parts over and they even fixed items I didn't know needing fixing.

A little cherry on top, I went to pick it up during hours they were closed (should of looked up the schedule, they are closed on Mondays) and a couple of workers still helped me out and got me riding again.

Highly recommend. Hard to find a place that will show that kind of care and go to battle for you with a big company!