I booked tickets online a few days before the plan...

I booked tickets online a few days before the planned visit, with a discount for early booking. I filled in my credit card details, confirmed the purchase in my banking app, then was led back to the Danfoss Universe website. Just like I have paid for many things before. I did not receive an email and when I phoned, the lady said she could see my booking in the system but no tickets. If I wanted to visit the park, I would have to buy tickets at the regular price. Even though my boyfriend 15 years ago wrote his doctoral thesis at Danfoss, still they wouldn't give me the discount. So DON'T VISIT this park, they try to RIP YOU OFF!!!