The parcel was put in front of the neighbors' door...

The parcel was put in front of the neighbors' door (without a deposit OK). Although we were home and waiting for it. The name AO Ackermann is also unknown and wrong. Our neighbors have a completely different surname. We are so dissatisfied with the DPD deliverers that I panic every time DPD is used as the shipping service provider after purchasing online. And you have no control over it and cannot choose another.
So far we have had problems with every (!) DPD deliverer. Packages thrown in front of the door in the pouring rain, everything was soaked, although we have a covered entrance to the house. Parcel thrown in the parallel street in construction site. Content then defective. A construction worker brought us the package in the evening ... It's absolutely impossible.