I am convinced that no one actually works the reso...

I am convinced that no one actually works the resort. I only saw the one person working valet, two women working check in/out, and one person at the restaurant. Not friendly or welcoming. No towels at the indoor and outdoor pool only dirty towels everywhere but I guess you need workers to stock those and clean up. Why is the OUTDOOR pools not heated in FEB! They are open but what's the point. Oh yeah, think they have an indoor hot tub nope just bubbled section of the pool. No one tells you anything about the resort or speaks to you the entire time. Want to get something from the gift shop, plan spending 25 mins at the check in to pay.They have a shuttle but that wouldn't run to the most logical places like the Opry or Pirate show directly next door! But again, need someone to drive you and I never saw anyone. Usually at a resort you see people working! Save your money and go somewhere else that will actually recognize they have guests. Lady at front desk didnt look up during check out the entire time. Complete disappointment!