Christoph Oberhaus

Review of Wolters Reisen GmbH

People stay away from TUI Wolters Reisen. Unfortun...

People stay away from TUI Wolters Reisen. Unfortunately we were on vacation this year. Big mistake.
We had a horror apartment where we had to stay in it for six days with two small children. There was nothing to be done for the first 6 days because we were supposed to come to the local office several times a day, where we were repeatedly put off. There was mold everywhere, even in the refrigerator. Sockets were hanging from the wall, urine behind the toilet, it smelled like hell in a sewage treatment plant (overflows were sealed with sticky tape by the agent, without success), dirt and hair everywhere just disgusting. Everything is rusting. Ceramic hob cracked, furniture swollen and full of mold. The patio door is open permanently, as the lock does not work. Could write umpteen things, but that would go beyond the scope.
Could only use public toilets. Then we are offered an amount as compensation that is almost outrageous.