I just received my parcels and the carrier had alr...

I just received my parcels and the carrier had already unpacked part of the parcel to be able to fit it in a smaller truck
Result: 2 screw pockets have been discovered and I made them noticed. But they did not want to hear me swear that it was complete !!!!!
I immediately mounted and result I do not have enough bus for my last chair!
I called them back and I sent them an SMS asking them to control in their truck!
No answer:
I advise against: lack of seriousness and professionalism!
RB