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Syracuse Flandez

4 years ago

Great facility, too bad that the reception is rude...

Great facility, too bad that the reception is rude and the rules are way toooooo strict. They whistle and yell at the kids for it seems like every little thing. We had a 5 year old child in the group and was asked to leave even when we had one adult watching along with the county paid life guards. What was the point of having the life guard? To harrass kids? REALLY, we are on top of our kids watching her in the kids play area and still need to be in the water with her at all times. She had a vest on and the water is only belly deep vs her height. I understand the there is liability issues but whats the point of openning a water park if the guests cant enjoy it without too much impedence from its staff? And Yes, No Refunds..

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