Manan P

Review of Toyota of Richardson

Extremely bad service.

Extremely bad service.
1. Cheated my by not detailing the car, made everything difficult as soon as I signed the documents.
2. Above all, they added extended warrant and some service plan on my car without my knowledge and cunningly made me sign those documents (by adding them between my car agreement) saying it's a normal car buying procedure.
3. I called them at least 15 times and nobody bothered to help. They always say they will call back but never do.
4. I got my car documents 13 days after buying the car when I walked in their shop. They had promised me that they will mail me.
5. They misguide you a lot making up stories that are not true at all. Wells fargo told me I was pre-approved for a loan, but these guys told me they lowered my interest rate by adding warranty which is not even related.

I would not recommend going here at all as a first time buyer.