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We went to Thomas Scott Salon 1 week before my wed...

We went to Thomas Scott Salon 1 week before my wedding appointment because I wanted to talk with the woman that does my hair and make sure she could do what I wanted. I did not feel confident on the girl that did my hair 'Casey' and I don't know if it was just a bad day or if she just did not care. It was a kind 'whatever'. So, by the day of my wedding I want to the salon and told her I wanted my hair straightened and then curled. And she said "I will do it". When she was doing my hair I asked her, "Are you going to straighten my whole hair?" and she responded, "Oh no, I cannot straighten your hair and then curl it because the curls will not hold". I got frusturated because it was not what I asked. So she did my hair 'Her Way' and asked if I liked it. I said "No" and I could see she did not like my answer because of her expression.

She said she would figure out a way to fix my hair the way I wanted it. She continued to say 'Your hair looks gorgeous, your hair looks great, etc.. So she did my hair. It wasn't totally bad but it was not like the picture that I took to her as an example of what I wanted.

She also did my make up and also I took to her a picture of the make up that I wanted. So she kept saying, "The make up was not like the way that I wanted and I asked her about a kind of make-up and continued to give her opinion about something different like I was supposed to continue to agree. So resuming she did my make-up also and I did not like it. My make up was not what I wanted, my eye shadow was pretty light/white and nothing of my make-up was good. I wanted my face more golden and illuminated but she made it so white I could tell the difference between my face color and the color of the rest of my body. I asked her about a nude lipstick color on my lips and she gave me brown instead. I told her before she finished that I did not like it and she said she would put another color on it that would change it.
But I said 'No I do not want brown lipstick'. She did not like my response again so she cleaned my lips and put on another color.

I asked for touch-up make up to make sure it would last the whole day and night but she said I would not need it because she was sure 100% that it would last long. For me it was strange because every make up artist does this.

My husband called and talked with them that I did not like it and their only solution was to give us a gift certificate 1/3 the total cost of our problem/service.
I'm pretty dissatisfied with the service and I do not recommend anyone goes there.

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