Cyndy Broekers

Review of AccorHotels - Grand Mercure Sw...

Unfortunately this stay was the least enjoyable of...

Unfortunately this stay was the least enjoyable of any Mercure hotel I've stayed in - especially as I'd booked two King rooms for 4 nights. One room had a sewerage odour all week and no fans in the bathrooms. The paintwork and door jams were in need of repair or a simple paint job to spruce up. The bed was hard and really uncomfortable for such a long stay (King was simply two singles together). The second room was nicer, no smell, comfortable bed but the air con didn't work properly. Breakfast was included but the food was inedible. Milk and juices didn't stay cold. Overall really disappointing.