My experience at Artistic Esthetic was not up to s...

My experience at Artistic Esthetic was not up to standard. I expressed my concerns at reception and was taken seriously. She did good work to address my concerns. When, in addition to my earlier issues, the manicure didn't last 24 hours, I reached out again and the manager called me direct. The conversation that followed was an exceptional peice of customer service.
I'm going back for another try. Upped to 3 stars pending this second visit. With this level of follow up service, I have high hopes.
Sometimes things happen. What you do about it is really what counts.