2 stars since they had a hidden fee for what they ...

2 stars since they had a hidden fee for what they call UPGRADES or in the business a Resort Fee. (Robes, 2 Bottles Of Water, Infused Water In Lobby and Umbrellas if it rained) I would have had no problem paying this, if it were upfront, but got charged days after. Very shady. 2 Stars, since the phones looked like they were built in 1998. 2 stars for the uncomfortable spring mattress I'd slept on. 2 stars for not providing coffee in the lobby, but "hipster" infused water. The coffee in the room was ok, nothing to brag about and on the last night the housekeeper, refilled with only tea. With all said and done if staying in Chicago, pay a few extra bucks and head elsewhere.