My advice, DO NOT PURCHASE ANYTHING FROM COURTESY!...

My advice, DO NOT PURCHASE ANYTHING FROM COURTESY!!! Wish I could leave zero stars.

Purchased a brand new Tahoe this January that turned in to an absolute Lemon. Was literally in the shop at least every two weeks for over three months with a wide assortment of problems. After three months of ownership, my Tahoe had been in the shop for 13 cumulative days.

I attempted contacting GM Scott Gruell, who would not even return a phone call, but promptly handed me to Service Manager John Dunlap. The only advice he was able to provide was that Courtesy was not capable of doing anything to get me out of the Lemon, and that I had to file a claim with the BBB. Then, presumably, I would be shown the red carpet of Customer Service.

Finally, after the transmission blew with 2,000 miles on the Odometer, and getting more of the same from Mr. Dunlap, I went to another dealer to ask for advice. Within 8 hours, the other dealer had financial assistance from GM to buy back my Lemon, and get me a replacement Tahoe, which I love.