Lisa Flax

Review of Wyckoff Heights Medical Center

My issue is mainly with one particular employee wh...

My issue is mainly with one particular employee whose name I regrettably did not get, but she is an older woman with spiky salt and pepper hair. First of all, she had no clue as to how to deal with medical phobias which is inexcusable for a hospital employee, no matter how menial your job, or how limited your education may be. She shouldn't be working in the medical field. Secondly, she didn't know the difference between policy and custom, because she actually tried to force me to do something extremely traumatic to me by telling me it's hospital policy. Policy is something that is written down somewhere. Just because something is customary doesn't mean it's policy. Furthermore, the reason it's not policy is because there's no logical reason for it. Needless to say, my opinion of her intelligence and social skills is distinctly poor.