We booked 4 nights in Westin because of the locat...

We booked 4 nights in Westin because of the location and the price was not cheaper but we thought it was in the reasonable range, just over $200 USD. however the first thing when we checked in, We were asked straight away about the upgrade, we were told the room we booked was small and not comfortable. But we decided not to upgrade the room. As we expecting an over $200 USD room should be reasonable ok.

The worst is we ended up with the fussy dark room, like the room you would have in th pub, perhaps even worst. We could hear the lift noise, next doors talking, wall banging at 7am. And on each side of hallway, there were thick layer of dust , disgusting . So we decided to check out the room in the morning, the reception was not surprised about us checking out, not even asking why. And there were another two people like us in the counter for the same reason asking for early check out / cancellation