This review is not for the technician that came ou...

This review is not for the technician that came out to my house. This review is for the dispatch department. I needed a technician to come out to my house Saturday 9/8/18. I scheduled my appointment after 8pm. At 10pm Saturday I had not heard anything from A1air. I called A1air to see what the status of my call was. A1air told me they had tried multiple times to call me and left voice mails. I told A1air I had no missed phone calls on my phone and no voice mails on my phone. I also scheduled an appointment to have some preventive maintenance done to my A/C unit. I scheduled the appointment for 9/10/18, appointment time between 8-12. And again the samething has happened again. No technician showed up, no phone call. So I call A1air again to see what the status of my appointment. A1air again proceeded to tell me they multiple attempts to contact me, and again I have no missed phone calls and no voice mails. I am still waiting for the missed phone calls and all the voice mails to show up on my phone. So now I have had to reschedule my appointment again. I will continue this review if all this happens again.

Steven Gallego