I was really excited to stay at the Saguaro but ha...

I was really excited to stay at the Saguaro but hated my stay from the very beginning. Check in was a complete nightmare & it really seemed like the hotel was not ready at all for all of us to arrive. The pool was ridiculous. Absolutely ridiculous. The fact that there weren t ever any pool chairs out for us was a joke. I have to carry furniture from the sand pit/hammock area to the pool so I have a place to lay down.

No frozen drinks during the week? Wow. Well I guess that was a hotel loss of thousands of dollars worth of drinks.

We ended up with 13 room keys. 13 ROOM KEYS because our cards kept deactivating. The 7th time it happened- I called the front desk and asked her to send someone to our room because I could not carry all my bags (from presenting) back down to the lobby to get a key. She told me there were not enough employees for her to send someone to me.

We won t be staying again and I highly doubt that this hotel will be busy when we attend Alt next year because every single person I spoke with had the exact same experience.

The maid service was the best. They did a great job.