Bubba Farmer

Review of Mid-Atlantic Waterproofing

After going back and forth with Mid-Atlantic and t...

After going back and forth with Mid-Atlantic and them trying to sell me a chimney wrap which isn't anything more than what they have already done, I finally agreed to let their tech come out again. We setup a time for the tech to come out between 2 and 4 pm. I arrived at my house at 2:10 and he was already gone. I called the company about 2:20 and when they called me back they told me he called them from my house at 2:05. They wanted to setup another time for him to come out. I received a call on my cell phone at 1:21 pm that had the caller ID information blocked. I would assume that was there tech calling. He basically came to my house an hour early and left. If he was really at my house at 2:05 I would have saw his vehicle in the neighborhood as I drove to the house. I'm sure Mid-Atlantic's service scheduler was lying about the time the tech was there and even if he wasn't he's really not going to hang around 10 minutes to see if someone is going to show up. Mid-Atlantic Waterproofing is the worst company I've ever done business with.