Ladenece washington

Review of Credit Connection

They are terrible, I recently purchased a 2005 Fo...

They are terrible, I recently purchased a 2005 Ford Taurus from them in November of 2016 and I put 900 down total for the car plus the insurance on it. They gave me the green light on the car, well one of the guys did which means the car is ook to drive and has no major issues with it. About a month later the car completely broke down on me coming home from work it stalled on me and all here to find out that the ac compressor was bad, the water pump pulley had broken, and the serpitine belt was broken as well. I contacted credit connection to see if they we're able to swap a car with me or work something out and they said they could not do it without me having to enter into a new contract with them. They then refered me to their mechanic (DUCKS AUTO SHOP!)on paxton street. So they came and towed the car now mind the car came with a 50/50 warranty. The warranty company paid for the towing and were suppose to pay 50 percent of repairs for whatever they covered WRONG!. The guy at the shop gave me a total of $805.00 for the repairs to be done now I refused to pay out that Much money for a car I haven't had 30 days plus on top of the 160 dollar car payment which their continuing to add on. DUCKS AUTO then told me that the warranty company would only pay out 271.00 and they didn't covered the ac compressor nor the water pump it stated in their contract they do cover that and now they their saying its not covered and I have the total of 533.00 left to pay plus the car note to have the car turned on NO! NO! NO!. I should not have to pay repairs on the piece of ish car they sold me and I haven't even gotten past 30 days with the car yet smh. They wouldn't work with me at all on anything so now I'm furious I want to surrender the contract and get my things out of the car and they can have their car back and go and pay to have the car removed. Nope I can't surrender my contract without me paying the auto shop the repair money smfh and DUCKS AUTO SHOP! will not let me get my belongings out of the vehicle without someone paying the cost. I'm saying to anyone that goes there either make sure you take the car to get seen soon as you purchase a vehicle from them. I will be taking legal matters with these people. They sold me a lemon and they are keeping my belongings.