mark swanson

Review of Silver Cloud Hotel ~ Seattle-B...

Nice desk staff, clean hotel and a great location....

Nice desk staff, clean hotel and a great location. The desk handled the loud party next door to my room pretty quickly, so kudos for that. My main complaint is that I accidently left a gift I had bought for a friend in my room after checking out and somehow housekeeping "couldn't find it". That's a first. My guess? Housekeeping was lazy and threw it away or housekeeping kept it for themselves. My suggestion: management needs to do some housekeeping of their own with their staff. Three stars...